About Us
About Heaven Life Wellness
Heaven Life Wellness is a U.S.-based online retailer of premium home wellness equipment. Operated by TW ECOMM SOLUTIONS LLC in York, Maine, our store offers a carefully curated selection of high-quality wellness products designed for comfort, craftsmanship, and everyday use.
We focus on infrared saunas, red light wellness systems, and cold plunge solutions for customers who value thoughtful design, reliable quality, and a refined at-home experience. Our goal is simple: to make it easier to shop confidently for premium wellness equipment in one place, supported by clear information, responsive customer service, and transparent policies.
OUR STORY
Heaven Life Wellness was founded to bring premium, spa-quality wellness equipment into everyday homes. We believe recovery, relaxation, and self-care shouldn't require a gym membership or a wellness retreat — they should be part of your daily routine. Every product in our catalog is selected with the same standard in mind: quality construction, trusted performance, and a genuinely better at-home experience.
How We Operate
We are an online retailer serving customers across the contiguous United States. Orders placed on our Site are processed by our team and fulfilled from authorized U.S.-based warehouses, then shipped directly to the delivery address you provide at checkout. Customer service, order support, returns, and warranty claims are all handled in-house by the Heaven Life Wellness team — from your first question to after-sale support.
Our Commitment
We prioritize:
- Clear product specifications and straightforward guidance to help you choose the right setup
- Transparent shipping and return policies — see our Shipping Policy and Return & Refund Policy for full details
- Responsive customer support by phone and email during business hours
- A curated catalog focused on quality over quantity
Shipping Coverage
At this time, we ship within the contiguous United States (48 states). We do not currently ship to Alaska, Hawaii, U.S. territories, or international destinations.
Health & Wellness Disclaimer
The products offered on this Site — including infrared saunas, red light therapy systems, cold plunge units, and related wellness equipment — are intended for general wellness and personal use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Any wellness-related content on this Site is provided for informational purposes only and does not constitute medical advice. Individual results may vary. If you have a pre-existing medical condition, are pregnant, or are taking medication, please consult a qualified healthcare professional before use.
Product specifications and descriptions are provided by manufacturers and are believed to be accurate at the time of listing. We are not responsible for typographical errors or changes made by manufacturers without prior notice.
CONTACT INFORMATION
Heaven Life Wellness is owned and operated by TW ECOMM SOLUTIONS LLC
Phone:
1-207-436-8381
Email:
info@heavenlifewellness.com
Legal Entity Name:
TW ECOMM SOLUTIONS LLC
Site Name:
Heaven Life Wellness
Address:
439 US Route 1, STE A, York, ME 03909, United States
Working Hours:
MON - FRI, 9AM to 5PM EST